Free Nationwide Delivery – Terms & Conditions

At The Car Traders, we’re proud to offer free nationwide delivery to make your car-buying experience simple, transparent, and hassle-free.

How It Works

To secure free delivery, we ask for a refundable deposit of £2 per mile, based on the distance from our showroom to your delivery address.

This deposit confirms your delivery slot. Delivery slots 5 to 7 working days depending on how busy scheduled.

Once the sale is completed, the full deposit amount is deducted from the vehicle price, meaning no extra delivery cost for you.

If, at the time of delivery, the sale is cancelled or the buyer chooses not to proceed, the deposit will be non-refundable to cover transport expenses.

Our Vehicle Standards

Every car is carefully prepared and inspected before delivery.

Your vehicle will include:
•⁠ ⁠A full service and MOT (if required)
•⁠ ⁠A minimum 3-month warranty for added peace of mind

We take pride in delivering vehicles that meet the highest quality standards, ensuring you’re fully satisfied from day one.

Optional Warranty Upgrade

For even greater confidence, you can upgrade to our Premium Plus Warranty, available for up to 3 years.

This comprehensive plan includes:
•⁠ ⁠Unlimited claims
•⁠ ⁠£2,000 claim limit per claim

From as little as £1.50 per day

Ask our team for more details or a personalized quote.

Need Help or Have Questions?

Our friendly team is here to help you at every step.

Visit us at
The Car Traders, Unit 4, Crow Lane, Romford, London RM7 0JJ

Call us on

•⁠ ⁠Telephone: 0208 884 0914
•⁠ ⁠Mobile: 07562 988498
•⁠ ⁠WhatsApp: 07562 988498

Email: nttradersltd@gmail.com

 

Buyer Guidelines and Terms of Sale:

1. Please do not forget to activate Free 12 Month AA Break down Cover.

2. We Provide Minimum 6 Months Mot If Less Than 6 Month on time of sale we Cary out Fresh Mot and Deliver to you free of Charge.

3. Extra Third Party Warranty Available for 3, 6, 12, 24, 36 Months.

4. Vehicles sold on finance if any financial matter will be dealt directly with Lender.

5. We do not ask any financial information please do not provide if any one ask you other than Name, Address, Email, Phone Number Company will not be responsible.

6. We always Refund by Bank Transfer or by Card.

7. Please Note: On commercial vehicles 500£ +VAT charges will be applied in the event of return. We do not charge any admin fee upfront on the time of the sale.

8. £300 Admin Charges will be deducted in the event of car return.

9. We are unable to refund money paid towards third party warranty.

10. We sell used budget cars please read and Match inspection report before taking the possession of the vehicle.

11. Check the Tyre Air pressure, Nail in Tyre, Or Drive way Edge Cut on the Tyre before taking the passion of the vehicle.

12. Check wheel locking Nut before leaving after company not responsible if missing, lost.

13. Any oil leak will not be covered under the warranty.

14. Car key if fell down, wet condition, Mobiliser Missing No claim accepted.

15. We Provide Spear Wheel or Emergency Tyre Kit Check before Leaving.

16. Warranty will cover fair usage of mileage if you doing high miles daily basis its customer responsibility to carry out regular Maintenance.

17. 30 Day cover on water Drainages Block Normally Tree Leaf/Dirt Cause Blockage after 30 days No claim Accepted on ECU or Electric water Damage. Or water start coming inside the vehicle dew to Blockage.

18. Please ask us for if any outstanding Manufacture Recall it’s totally free Of Charge by the Main Dealer.

19. Check v5c, Mot, Also If Have Spear/Extra Key/Service History etc.

20. All Modern Adverting websites Have Display Method HPI Check they Show on advertising if any cat or any Remarks we do extra if incase our car cat or incorrect Mileage we write 2 time in description if any have. Please take your HPI Report with you as well we provide Free of charge.

21. Deposit towards car not refundable unless T&C specified.

22. In the Event of return/refund we have legal right to check and inspect the vehicle or take to garage to make sure the fault exists before issue the refund.

23. We have legal right to deduct Mileage Driven by customer.

24. On time of Refund body damages, Interior, Exterior damage will be checked if any damage by the customer will be charged separately.

25. We try our best to create fair, clear and simple trading.

26.⁠ ⁠Money paid towards Delivery/Collection/Recovery is not refundable once we have completed the job. If a customer cancels the job and also if we agree then the payment will be refunded.

27. For After sale service Please do not hesitate to contact us Monday to Friday 11am to 5Pm 0208-8840914 or emails us nttradersltd@gmail.com or write to us Crow Lane Romford RM70GW.

28. If any car/van bought from us using under taxi/cab/commercial we only can cover 3000 miles under warranty over 3000 miles we unable to cover under terms and condition of sale.

29. Please Note: Any refund will be processed by the Bank Transfer within 14 working days under the refund policy. Provide us with following details for refund process. Please make sure your 14 working days time frame has been completed before contacting us for refund

* Bank Name, Account Title, Sort Code & Bank Account Number.

30. Recovery charges will be Plus VAT and storage charges per day 25£ Plus VAT until collected. Invoice will be sent by email within 48 hours after collection.